Frequently asked Questions

- Absolutely not! We have nothing to do with the cannabis trade. You cannot order it from us. We are not breaking the law.

- You can, but only in the following cases:

1) The order amount is at least UAH 400.
2) Delivery will be carried out by the transport company "Nova Poshta"

When delivered by "Ukrposhta" - cash on delivery is not possible!

In theory, yes, but keep in mind that when you receive it at any branch of UkrPoshta, Nova Poshta you will be asked for a document confirming the identity of the recipient.

And without presenting a passport or driver's license, you will not receive you package. So, it will be better if you enter you real name.

Therefore, in order to avoid any trouble, we kindly ask you to indicate the real name and surname of the recipient when ordering.

Feminized Seeds are 100% female. We guarantee that the probability of a male plant appearing is 0%. Regulars seeds produce the 50/50percentage of male / female plants

Therefore, when ordering 5 regular seeds, you should not expect 5 female plants. For a more detailed description of the types of seeds, refer to the forum (https://jahforum.net/).

Also, we classify seeds intoautoflowering and photoperiodic. Autoflowering Seeds: They grow short (smaller that 1 meter). The average harvest time is 2.5 months. They do not require a light regime when grown indoors.

Photoperiodic Seeds:They grow tall (taller that 1 meter). The harvesting is about six months.

If you have to make a choice remember that autoflowergives you speed and compactness, but a much lower yield while the photoperiodic variety gives tall plants and high yield.

You get detailed instructions in the letter when you place your order. We are happy to pay attention and respond to your comments and questions.

For more cultivation advice, including instructions, we advise you to read our forum https://jahforum.net/.

There you will find many topics and sections such as "For beginners", "Legal section", "News", "Reports" and much more.

Thus, in one of the relevant sections, you can ask any question that interests you, which will be answered in detail by intelligent, experienced people.

The sale of seeds is not prohibited in Ukraine, but we pack the parcel as inconspicuously and securely as possible. We ship seeds in our original packages in packs of 3, 5 or 10 pieces.

The seed box is packed in a courier package. If some of the packaging components are missing, we always compensate for this with additional bonuses. It applies to parcels delivered by transport companies.

When sent by UkrPoshta, the packages are folded into an envelope with a shockproof film inside and sent to the customer. However, when sending to other countries by UkrPoshta or for large orders, we put seeds in a so-called substrate for laminated and wooden panels. In this substrate, numbered cells for seeds are made and a piece of paper is inserted on which the cell number, the corresponding grade and quantity are indicated.

Our reputation is our main guarantee.

We can guarantee:
- The quality of the seeds. Topics about their cultivation by different people constantly appear on our forum. Also, before getting to the showcase, they are tested in conditions as close to ideal as possible.
- Shipment of seeds.

We cannot guarantee:
- Successful delivery of seeds. We try to make the packaging as safe as possible and provide you with a declaration number or RPO. Which indicates that we did our best on our part. All other questions about delivery - to the carrier.
- Seed germination. It all depends on many factors such as growing conditions / environment, knowledge, experience, etc.

We work 24/7.

Place an order on the website at any time of the day.
Your order will be processed within 5-10 minutes!
You will receive a letter about the availability of goods in the warehouse and further instructions.
The order is sent within 24 hours after payment.

Can you call me via mobile phones?

We try to call new customers, but it is far from always possible. We get very busy during the high season. So, if you are not contacted in the next 10-20 minutes, do not worry. We are processing your order.

Wait for a confirmation in email:

All e-mailsare processed during business hours and even outside business hours.

After sending a registered letter in the offices of UkrPoshta, we will inform you either by SMS or by e-mail the RPO number. It looks like this:

In case of sending a letter within Ukraine - 611ХХХХХХХХХХ, where "Х" - is a random number.
In the case of sending a letter to CIS or European countries - RCXXXXXXXXXUA, where "RC" and "UA" - are abbreviations of the recipient and sender countries, and "X" are all the same random numbers.

That is, using this RPO number, you can track your letter on the Ukrposhta website (link - http://ukrposhta.ua/vidslidkuvati-forma-poshuku).

Further, please keep in mind that after the letter is sent, we have no influence on the speed of its delivery. We can try to find out what is the reason for the delay, but believe our experience, UkrPoshta employees will not tell us anything new or you. The only good news is that, as a rule, letters arrive in Ukraine within 3-4 working days.