Replacement and Return Policy for Stores

1. If products are lost in transit, we will indemnify for the loss.
 - In case of loss of products at the time of shipment, we ourselves contact the transport companies. As well as providing the client with all the necessary data to find the parcel.

2. If the product is damaged in transit, we will indemnify for the loss.
 - To compensate you will need:

 • Send us a photo of the damaged product along with a purchase declaration number.

 - The Photo should display:

 •   Damaged product in packaging or with open packaging.

3. If a customer of this store has any problems with our products, then we ask this store to send all complaints to us by e-mail : [email protected]

 - When receiving such emails, we follow our private policy.

4. If all information has been provided, we will indemnify for the loss.

P.S: If the product has sprouted, then we no longer take any responsibility. But we can give advice on how to avoid such cases in the future.

All information and photos are temporarily sent to [email protected] (in the future, mail may change)