Replacement and return policy for individuals

The store guarantees:

•  Quality of seeds produced by Errors Seeds.
You can read threads and description about growing the seeds on various forums.
All seeds are inspected and stored in appropriate conditions.

•  Sending the seeds.

The buyer can count on compensation within 30 days from the date of sending the order in the following cases:

If products are lost in transit.
We will contact a client with all the data necessary to find the parcel.

To claim compensation you need:

•  Declaration or order number;
•  Photo of the damaged product in the package or near the package

The store will compensate the damage if the seeds do not meet the criteria:

•  germination;
•  auto / photo flowering;
•  feminized seeds.

To apply, you must: 

•  fill out the form;
•  send to mail [email protected]
 photos of proof of damages or non-compliance.


Important! We will not compensate if:

•  The claim is done after 30 days.
•  No proof is provided.
•  Our experts determined that the problem was not with the product, but with the way the customer handled it.

Read more about the problems on the jahforum.net..

Note!

The terms of replacement and return (compensation) apply only to Errors Seeds products. These conditions do not apply to products from other seed banks.

Consideration of the application takes place, subject to the availability of complete information. In the absence / inaccuracy of any information necessary for making a decision, it is clarified, the application is not considered received - until the user clarifies it, only after that the consideration takes place, within 48 hours.